Acu Leo Help Desk

Also known as leo support.

Acu leo help desk.

8 00am 7 00pm 325 674 5555 or 325 674 4357 open 24 hours. Please note the following warning. Acu provides email and telephone support services for students and staff through its educational technology partner androgogic also known as leo support. Contact frequent questions.

The leo unit has not been made available by the academic yet because it isn t ready. Use should be avoided during pregnancy. We can help you to improve your academic writing. In leo you will find most of your unit information learning activities readings quizzes and assessments.

Leo is the australian catholic university s learning environment online leo. For questions regarding acumed or to inquire about a. Listen carefully to the options given in order to select the appropriate problem category. The leo support details can also be found using the technical support link at the bottom right of each leo page while you are logged in.

Please note for help with lecture capture echo 360 and desktop software such as excel or photoshop please use the acu it service portal or call the acu it service desk directly on 07 3623 7272. Monday to friday 8am 10pm. If you have a general enquiry we recommend contacting askacu. Persons with pacemakers defibrillators implanted insulin pumps or other electro medical devices should not use the acumed products.

The support desk operating times are. Monday to friday 8am 10pm australian eastern standard time weekends and nsw public holidays 9am 5pm australian eastern standard time. Desk hours are monday friday. Team55 acu edu or helpdesk acu edu our office closes at 5 00pm during school breaks and is closed for university holidays.

The leo unit has not been created on leo yet. Voice messaging 225 342 2677. If you are still having trouble call the heldpesk at 325 674 4357. Call 1300 275 228 sms 0427 522 268 online enquiry askacu alternatively our staff across all campuses and faculties are more than happy to answer your questions.

Enrolments into leo units come through from the acu student enrolment system. To reset your password use the forgot password link on m y acu edu. Help desk web ticket preferred method how do i create a help desk web ticket. If you are unable to complete a helpdesk web ticket you can instead dial the number above and leave a voicemail.

The support desk operating times are. Log in using your user id password.